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Privacy & POPIA Notice


How we look after the personal information you share with us.

Last updated: 10 May 2026

Who we are

Xtreme Gymnasium is a Pilates studio operating from 43 Voortrekker Street, McGregor, Western Cape, 6708, South Africa. The studio is owned and operated by Master Instructor Corrie van der Colff. For any privacy-related question you can reach us at info@xtremepilates.co.za.

Our commitment under POPIA

This notice explains how we collect, use, store, and protect your personal information in line with the South African Protection of Personal Information Act (POPIA), 2013. We treat your information with the same care we bring to your body in the studio: with attention, with respect, and only ever with consent.

What information we collect

We only collect the information we genuinely need to look after you as a client of the studio. That typically includes your name and surname, email address, mobile number, billing details, emergency contact, and information about your physical condition or medical history that is relevant to a safe Pilates practice. If you book a postural assessment or contact us through the website form, we collect the details you provide on that form.

How we use your information

We use your information to schedule your assessment and classes, to process payments for credits and packages, to communicate with you about your bookings, to keep our records of who is in the studio at any given time, and — where you have explicitly opted in — to send you occasional updates from the studio. We do not use your information for any purpose you would not reasonably expect of a Pilates studio.

Sharing your information

We do not sell, rent, or trade your personal information. We may share information with the third parties that help us run the studio — for example, our own booking platform (bookings.xtremepilates.co.za, hosted on our server at Xneelo), our hosting provider (Xneelo), and our email provider — strictly for the purpose of providing those services to you. Each of those providers is obliged to keep your information secure and to use it only on our behalf.

How long we keep it

We keep your information for as long as you are an active client of the studio, and for a reasonable period afterwards in case you return to us — typically up to seven years — to comply with our tax and accounting obligations. After that, we delete or anonymise it.

How we protect it

We store your information on reputable, password-protected platforms with industry-standard encryption. Access inside the studio is limited to Corrie and authorised instructors. Paper records, where they exist, are kept in a locked cabinet on the premises.

Your rights under POPIA

You have the right to ask us what information we hold about you, to correct anything that is wrong, to withdraw consent for any non-essential processing (for example, marketing emails), and to ask us to delete your information once you are no longer a client. You also have the right to lodge a complaint with the Information Regulator of South Africa if you believe we have mishandled your information. To exercise any of these rights, simply email info@xtremepilates.co.za.

Cookies

Our website uses a small number of strictly functional cookies and local-storage entries — for example, to remember whether you have already seen our cookie banner. We do not currently use third-party tracking, advertising, or analytics cookies. If we ever introduce them, we will update this notice and ask for your consent first.

Children

The studio welcomes minors to certain classes, but the postural assessment and any account-creation process must be completed by a parent or guardian on behalf of the child. We do not knowingly collect personal information from children online without parental consent.

Changes to this notice

If we update this notice we will post the revised version on this page and update the “last updated” date above. Material changes will be communicated to active clients by email.

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Xtreme Gymnasium

A Pilates studio in McGregor, Western Cape.
Rooted in classical teaching. True to the original ideal.

Visit

43 Voortrekker Street
McGregor
Western Cape · 6708

Contact

info@xtremepilates.co.za
+27 83 298 1128 (WhatsApp only, no calls)

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